Mandarin Oriental is known to push levels to the highest when it comes to unique guests experiences and overall customer satisfaction. In upping its game yet again, the marquee recently announced a collaboration with leading luxury tour operator Abercrombie & Kent to provide guests with a variety of curated experiences at select Mandarin Oriental locations.
As part of the association, visitors will be able to enjoy exclusive culinary tours and fashion events as well as art, adventure and sport experiences. The bespoke offerings will include a street food tour in Bangkok, access to prime seats for a New York Knicks game and meeting their star players, along with a private tour of the Palace of Versailles. Commenting on the tie-up, Kristin Ruble, Mandarin Oriental Hotel Group’s Senior Vice President of Brand and Experience Marketing said, “We are delighted to partner with Abercrombie & Kent to offer our guests innovative ways to enhance their stay. A&K are a renowned global travel brand and these are unique experiences curated by them and exclusive for Mandarin Oriental’s guests.”
In sharing similar thoughts, Geoffrey Kent, CEO, Chairman and founder of Abercrombie & Kent also commented by saying, “A&K and Mandarin Oriental are old friends. For decades our guests have stayed at Mandarin Oriental properties around the world – enjoying its exemplary hospitality in the best locations. This natural partnership will allow guests to experience the A&K difference – insider access that nobody else can provide, creating memories that last a lifetime.” This certainly spells hospitality at its best!