The pandemic has got to us all. However, the aviation industry is seemingly the worst hit, as apparent from Virgin Australia’s ongoing operational woos. The airline has recently faced a backlash from fliers for the limited stock of refreshments being served onboard and especially to business class passengers.
Distraught fliers took to social media to express their concerns, with one of them writing: “Two courses offering on VA today: Course 1 – Red Wine, Coke no sugar & Snack Bar. Course 2 – fantastic noodles.” While another added: ‘We’re starting to see what an airline owned by a private equity firm looks like. Granola bars and two-minute noodles, anyone (while they last)?’.
The dearth of complimentary snacks is, however, a planned move as per a VA spokesperson who said: “the safety and wellbeing of our guests is always our top priority and we have a variety of safety measures throughout our customer journey to minimize risks associated with COVID-19, including a limited-service onboard.” He further added: “This service includes a snack and drink for all guests across both cabins and is designed to minimize contact between guests and crew. As travel demand begins to increase, we are exploring the possibilities for our onboard business class offering whilst continuing to priorities the safety and wellbeing of our guests and crew.”
Well, it’s a relief enough that airlines have resumed operations amid the pandemic! So, we aren’t complaining!
[Via: Airline Ratings]